ENGINEER-LED. NEW ZEALAND OWNED.

Know sooner.
Respond faster.

Continuous visibility across your critical infrastructure, networks and security systems—backed by experienced engineers who understand what the alerts actually mean.

CHRISTCHURCH BASED / SUPPORTING NEW ZEALAND

ENVIRONMENT OVERVIEWILLUSTRATIVE
InfrastructureServers · virtualisation · storage
▂▄▆
NetworksAvailability · performance · connectivity
▂▄▆
Security & logsEvents · unusual activity · vulnerabilities
▂▄▆
Backups & cloudBackup systems · cloud services
▂▄▆
TELEMETRY & EVENTS
E
Visibility. With understanding.Monitoring tools + experienced engineers
Useful alertsAgreed escalationClear reporting
Designed around your environment
01 Infrastructure expertise02 Less noise. More context.03 Your team, better informed

WHAT WE MONITOR

See the whole picture.
Focus on what matters.

From the underlying infrastructure to the services your business relies on, we help you spot issues early and understand what needs attention.

01 / INFRASTRUCTURE

Infrastructure monitoring

Visibility across physical servers, virtual machines, storage, firewalls, internet connections, applications, databases and backup systems.

Critical systems, clearly seen
02 / NETWORKS

Network monitoring

Track availability, bandwidth, latency, packet loss and device health. Understand performance and connectivity between your sites.

Keep the connections in view
03 / SECURITY

Security monitoring
& log visibility

Bring security and system logs together. Identify unusual activity, triage alerts and escalate concerns to your nominated people.

Context for the events that matter
04 / VULNERABILITIES

Vulnerability &
compliance monitoring

Scheduled vulnerability scanning, reporting and remediation tracking to support PCI DSS and wider security programmes.

Technical visibility and remediation support; not PCI assessment or certification.

Find gaps. Track progress.
05 / ESCALATION

Alerting & escalation

Custom thresholds and agreed escalation procedures help the right people know when something needs attention, with useful context.

The right alert, to the right people
06 / REPORTING

Dashboards & reporting

Clear dashboards, health summaries, trends and regular reports give technical teams and management a shared view of the environment.

Clarity for better decisions

HOW WE WORK

Your environment.
Our starting point.

Good monitoring starts with understanding your business. We build around your systems, priorities and people—not a one-size-fits-all checklist.

01

Understand
the environment

Identify the systems, services and business processes that matter most, alongside your technical team.

02

Design
the monitoring

Agree the monitoring, thresholds, dashboards and escalation paths that fit your environment.

03

Deploy
and tune

Introduce monitoring carefully and refine alerts to reduce false alarms and alert fatigue.

04

Monitor
and report

Provide ongoing visibility, escalation and useful reporting while working with your existing team.

+

An extension of your team.

We work alongside your internal IT people or managed service provider, adding specialist oversight and visibility.

Let’s talk

ABOUT EPIC

Engineers at the core.
Experience behind
every alert.

NEW ZEALAND OWNED & OPERATED
Christchurch, Aotearoa New Zealand

Important systems deserve people who understand how they work.

EPIC Monitoring was established by infrastructure professionals with extensive hands-on experience designing, operating, protecting and recovering complex, business-critical environments.

We bring monitoring tools and experienced engineers together to help organisations identify infrastructure failures, unusual activity, security concerns and capacity problems before they become major outages.

Our approach is practical and responsive: useful alerts, clear communication and a monitoring solution designed around your environment. Continuous automated monitoring and agreed escalation arrangements are available, with service scope agreed with you.

Infrastructure knowledgePractical engineeringSpecialist oversight

TECHNOLOGY WE KNOW

Experience across the stack.

ZabbixWazuhWindows ServerLinuxHyper-VProxmoxVMwareVeeamFortinetMicrosoft AzureAWS storage servicesMicrosoft SQL ServerWeb & mail platforms

LET’S GET VISIBILITY

Book a
monitoring review.

Tell us a little about your environment and where you need better visibility. We can explore how monitoring could support your organisation and existing IT team.

A practical conversation about your systems, your priorities and what useful monitoring would look like.

Contact email and optional business phone:
Awaiting confirmation before launch.

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Please share a general overview only. Do not include passwords, credentials, log files or confidential network information.